Why Measure Business Performance?

So why have we put all this effort into identifying, defining and creating these KPIs?  Only one reason – we want to improve our information feedback cycle for the decisions we make.  When talking about making evidence-based decisions, as opposed to annecdotally-based decisions, it is this measured feedback information that is the evidence supplier. I started

Training to Think Business Intelligence

There is so much more to Business Intelligence than technical knowledge.  One of the best places to start is with Steven Covey training – The 7 Habits of Highly Effective People (or some variation).  I attended this training 20 years ago when I was a new manager, and it changed my business life tremendously.  I