Business and the Information Architecture

Last time I talked about the IT side of information architecture in a Business Intelligence perspective.  Business people are the citizens of the corporation.  They are the stakeholders, and consumers of the IT and Business Intelligence products.  These people are constantly astounded by how hard to use our information systems are.  With all the technologicalContinue reading “Business and the Information Architecture”

New SQL and Information Avalanche

I just read a great article in Harvard Business Review about the information avalanche.  The author, Ron Ashkenas just wrote a new book Simply Effective which just went on my reading list for when I finish the Davenport book I mentioned last week.  Both books use business intelligence techniques to help manage the onslaught of information. Coincidently,Continue reading “New SQL and Information Avalanche”

Why Measure Business Performance?

So why have we put all this effort into identifying, defining and creating these KPIs?  Only one reason – we want to improve our information feedback cycle for the decisions we make.  When talking about making evidence-based decisions, as opposed to annecdotally-based decisions, it is this measured feedback information that is the evidence supplier. I startedContinue reading “Why Measure Business Performance?”